Dealers & Installers: Training Process
Installer Training
New Installers
To begin the process of becoming a new WildBlue certified installer, click the link below. Your first step will be to create a student profile. Then you will be automatically enrolled in the WildBlue Certified Installer Learning Plan, which includes four online courses and participation in a Hands-on Lab class.
The online classes are self-paced and do not require completion in a single setting. The four online courses must be completed prior to enrolling in a Hands-on Lab. The Hands-on Lab classes are available at various locations around the country. Click here to see the current schedule of hands-on classes.
Certified Installers: Recertification
Each year, you are required to complete installer recertification training. To begin, click the link below, log into WildBlue University and enroll in the installer recertification course. The current recertification course must be completed by November 5, 2011.
Certified Installers: Crossover certifications & profile updates
If you are a Certified Installer (and have completed your recertification), you may wish to become certified to install for additional partners (partner crossover courses). You may also update your profile information including your current email address and dealer association information. Use the link below to begin.
Dealer Training
New Dealers
To begin the process of becoming a new Sales Only or new Self Installing dealer, your first step is to request an online training account. WildBlue will verify that you have completed all the paperwork to become a dealer, and send your new training account information.
Once you have received your training account login information, you will be automatically enrolled in the WildBlue Certified Dealer Learning Plan. This plan includes 1-2 online courses, depending on the geographic area that you serve.
The online course(s) for your area must be completed prior to you becoming an active WildBlue Dealer. For additional support, contact your local WildBlue Area Sales Manager.
Existing Dealers: Continuing Education
On a regular basis, dealers are required to update their knowledge about the latest WildBlue services and products. You will be notified in advance of when this training is required.
To begin (or continue) your training,
click here to go to Dealer Training now.
Partner Support Training
New Partner Support personnel
This training is intended for dispatchers and installer support personnel. To begin the training process, your first step is to request an online training account. WildBlue will verify your information and send your new training account information.
Once you have received your training account login information, you will be automatically enrolled in the appropriate learning plan. Your supervisor will be notified when the learning plan is complete.
Existing Partner Support personnel: Continuing Education
On a regular basis, partner support personnel are required to update their knowledge about the latest WildBlue services and products. You will be notified in advance of when this training is required.
To begin (or continue) your training,
click here to go to Partner Support Training now.