Support

Phone support

  • Service Support:
    1-866-905-6768
    Monday-Friday 6 a.m. – 9 p.m. (Mountain Time)
    Saturday 9:30 a.m. – 6 p.m. (Mountain Time)
  • Technical Support:
    1-866-905-6768
    Available 24/7.

Online support

  • Knowledge Base:
    For basic set-up and configuration questions, please visit our online Knowledge Base.
  • Account Management:
    To update your payment method or contact information, and to manage your email, bandwidth usage, or billing information, visit our Account Management section.
  • Live Chat
    An easy and quick way to get the information you need, reset your passwords, etc. Go here to get started: help.wildblue.net/kb/contact/servicechat
  • Online Community
    Our Online Community is a great place to go if you need to ask a question, make a comment or look for more information about your Exede Internet service. The Online Forum has replaced our original WildBlue/Exede World Forum.